Terms & Conditions in short

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order at Faithful Roots Antiques, you warrant that you are at least 18 years old or have parents' permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by Faithful Roots Antiques as responsible for the personal information.
  • Events outside Faithful Roots Antiques control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • Faithful Roots Antiques reserves the right to amend any information without prior notice.


Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at Faithful Roots Antiques, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Faithful Roots Antiques for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by Faithful Roots Antiques as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you. The information you provide is only available to Faithful Roots Antiques and Squarespace and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Faithful Roots Antiques to delete or correct the information held about you. By accepting the Faithful Roots Antiques Conditions, you agree to the above.

Force Majeure

Events outside Faithful Roots Antique's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Faithful Roots Antiques is released from Faithful Roots Antiques obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment

All products remain Faithful Roots Antique's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Faithful Roots Antiques.

All transfers conducted through Faithful Roots Antiques are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Additional Information

Faithful Roots Antiques reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Faithful Roots Antiques has the right to cancel the order and refund any amount paid in the best way. Faithful Roots Antiques shall also notify the customer of equivalent replacement products if available.

 

All inquiries: sales@faithfulroots.com

Return policy

All sales are final. However, in the event that the product is defective, damaged or not the correct product purchased, Faithful Roots Antiques will offer a full refund. Please note that the product must be returned unused, in original packaging including all tags. In case of refund due to damaged, defective, or incorrect product, the original shipping cost and the return shipping cost will be repaid. You can find the return address under faithfulroots.com/contact.